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Monitor and ensure compliance with ISO 27001 with ServiceNow

The customer’s route to monitor and ensure compliance with ISO 27001 requirements is illustrated in the diagram below. In ServiceNow, after locating pertinent authority papers and creating policies, it defines control objectives and links them to different entity types. Specific entities are monitored for compliance, with a focus on decision points regarding whether or not these entities adhere to policy criteria. To expedite the process, automation elements including indicators, shared controls, and the repurposing of prior attestation replies are integrated. An overall compliance assessment, which offers a clear and comprehensive picture of the entity’s adherence to ISO 27001 regulations, rounds out the graphic.

Note – To maintain clarity in the flowchart, some elements are intentionally omitted.

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